Best Practices
This guide offers tips for simplifying the process of creating and assigning conflict resolution rules, such as starting with key rules, documenting them with notes, and frequently assigning and testing them. Key recommendations include monitoring rule activity to ensure, or delete, inactive rules and verifying functionality on the storefront.
Tips on Mastering the Conflict Resolution Process
Creating and assigning multiple rules to multiple configurations can seem overwhelming at first. Follow these simple tips for an easier experience.
Remember, sometime 'less' is better:
Start simple: Create a few key rules for your most common incompatibilities before adding dozens at once.
Use notes: Write a short reason for each rule. When you revisit rules months later, the notes help you remember why a rule exists.
Use the Assign button often: After creating a new configurator product, check the Conflict Resolution page and use the per-rule Assign buttons to apply relevant rules.
Review the Products count: If a rule shows 0 products, it is not active anywhere. Either assign it to products or delete it if it is no longer needed.
Test on the storefront: After assigning rules, preview your configurator as a customer to make sure the behavior is correct.